Privacy Policy

LightFormFlow — Last updated: April 17, 2025

This policy explains how LightFormFlow ("we," "us") collects, uses, and protects your information when you use
lightformflow.com.

Information We Collect

We collect information you provide directly, such as your name, email address, and payment details when you create an account. We also automatically collect usage data, IP addresses, and browser information when you use our service, along with cookies and similar tracking technologies.

How We Use Your Information

We use your information to provide and improve our services, process payments, send transactional emails, and respond to support requests. With your consent, we may also send product updates and marketing communications, which you can opt out of at any time.

Sharing Your Information

We do not sell your personal information. We only share it with third-party service providers who help us operate our business (such as payment processors and hosting providers), when required by law, or with your explicit consent.

Cookies

We use essential cookies to keep the service working and optional analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings, though some features may not function properly as a result.

Data Retention

We keep your data for as long as your account is active. When you delete your account, we will delete or anonymise your personal data within 90 days, unless we are legally required to retain it longer.

Security

We use industry-standard security measures including encryption in transit and at rest. No system is completely secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information.

Your Rights

You have the right to access, correct, or delete your personal data. Depending on your location, you may also have rights to data portability, restriction of processing, and the right to object to certain uses of your data. To exercise any of these rights, contact us at privacy@lightformflow.com.

Children

Our service is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on our website before the changes take effect.

Contact

If you have any questions about this policy, please contact us at privacy@lightformflow.com.